AI is changing the skills businesses need around Dynamics and Power Platform
AI and agents are becoming an increasingly important part of Microsoft Dynamics 365 and Power Platform. This creates new opportunities – but also new requirements for the skills businesses need.
Easter Hay helps companies find both experienced Dynamics and Power Platform specialists with practical AI experience and AI specialists who can work within the Microsoft Business Applications landscape.
New skills around Microsoft Business Applications
AI is no longer a separate technology track alongside Dynamics. Copilot, AI agents and new automation capabilities are increasingly becoming part of the solutions and business processes that Dynamics and Power Platform specialists work with.
This also means that the boundaries between traditional roles are beginning to shift.
Dynamics and Power Platform + AI
Experienced Dynamics and Power Platform specialists will increasingly combine their existing expertise with practical experience in AI, agents and related technologies.
This can include consultants, developers and solution architects, where AI becomes an increasingly important part of their work with Dynamics 365, Power Platform and the surrounding business processes.
AI + Microsoft Business Applications
At the same time, there is growing demand for AI specialists who do not necessarily come from the traditional Dynamics world, but who have the skills to develop, integrate or design AI solutions around the Microsoft platform.
These may be profiles with experience in areas such as AI agents, Copilot Studio, Microsoft’s AI platform, Dataverse, integration, data and governance.
What skills might be needed?
The skills required depend on the solution, the organisation and how far the business has progressed with AI.
Dynamics 365 and Power Platform + AI
Specialists with practical AI experience as part of their work with Dynamics 365, Power Platform and business processes.
AI agents
Skills in developing, implementing and applying AI agents to specific business processes.
Copilot Studio and Microsoft’s AI platform
Experience with Copilot Studio and other relevant technologies across Microsoft’s evolving AI landscape.
AI architecture and business processes
Solution architects and other specialists who can connect AI with Business Applications, the wider systems landscape and business needs.
Integration, data and automation
Skills in connecting AI solutions with data, integrations, automation and existing Microsoft solutions.
Governance, security and adoption
Skills related to governance, secure use and organisational adoption of AI.
Job titles and technologies are evolving quickly. This means that the exact job title is not always the most important factor.
What matters is finding the skills that fit the task and the Microsoft landscape they will be part of.
The right profile starts with the right need
It is not always obvious what type of profile is the right one.
Do you need an experienced Dynamics specialist who has also worked with AI? A specialist in AI agents and Copilot Studio? An architect who can connect technology with business processes? Or a combination of several skill sets?
Easter Hay helps clarify the skills required and define what type of profile it makes sense to search for.
Our role
Our role is not to define your AI strategy or design the technical solution. Our job is to understand the need well enough to identify and find the right specialists.
Permanent hire or freelance?
The need for new AI skills can be either permanent or project-based. The right choice depends on factors such as how long the need is expected to last, how quickly the skills need to be in place, and whether they should become a permanent part of the organisation.
Permanent hire
Choose a permanent hire when AI skills need to be built and retained within the organisation and become part of the long-term development of your Dynamics and Power Platform solutions.
Freelance
Choose freelance when the need is project-based, has to be covered quickly, or requires specialised AI experience for an implementation, development task or specific initiative.
Needs can also change along the way
A freelancer can help create momentum and bring in specialised experience while you search for the right permanent profile. Easter Hay can help assess which approach best fits your needs and timeline.
Tell us about your AI and Dynamics needs
Briefly describe the skills you are looking for and what you need them to help with. We usually get back within one business day with an honest assessment of whether and how Easter Hay can help.
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